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Plans 3R, 4R, Light or ASP Shared Hosting Guide
How do I access the control panel for my site?
How do I add users to my site?(e-mail accounts)
How do I edit individual user information?
How do I edit the e-mail settings for a user?
How do I remove a user?
What directory do I upload my files to?
How do I upload my files to the web?
How do I set up a vacation message?
How do I remove a vacation message?
How do I back up my site files?

How do I access the control panel for my site?

In order to access the control panel for your site you need to type in your domain name followed by /siteadmin (ex. yourdomainname.com/siteadmin)
You will then be prompted to enter a username and password; they will be the same as the username and password we have provided for you in your start up e-mail.

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How do I add users to my site?(e-mail accounts)

In order to add users to your site you must do the following:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. Next, click on the "Add User" button
5. You will then see a screen that looks like this:


6. You will then need to fill out the following information:
Full Name: the full name of the new user
Username Name: the username you wish this person to have (ex. bob which then be bob@yourdomainname.com)
Password: the users password
Password (again): place in the same password as the one you that placed in the previous field
Max. Allowed Disk Space (MB): specify the amount of disk spce the user will be allowed to have.
Site Administrator: place in a checkmark if you wish this user to have full administrative access to your site
Enable FrontPage User Web: place a checkmark in this box if you wish for your user to have access to FrontPage extensions
Email Aliases: place in any e-mail aliases for this particular user.
Please note: each alias needs to be separated by a coma ( , )
7. Click on the "Confirm New User" button

You have now set up a new user for your account.

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How do I edit individual user information?

In order to edit individual user information you need to do the following:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. In the list of users click on the pencil icon that corresponds with the user you are wanting to edit
A menu willl appear that looks like this:


5. Make the necessary changes
6. Click on the "Confirm Modify" Button

You have now edited the users information

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How do I edit the e-mail settings for a user?

In order to edit e-mail settings for a particular user you will need to do the following:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. In the list of users click on the mail envelope icon that corresponds with the user you are wanting to edit
A menu willl appear that looks like this:


5. Make the necessary changes
6. Click on the "Save Changes" <insert pic> button

You have now edited the e-mail settings for a user.

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How do I remove a user?

In order to remove a user, please follow these steps:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. In the list of users click on the trashcan icon that corresponds with the user you are wanting to remove
5. You will then be prompted to confirm the change

You have now removed a user.

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What directory do I upload my files to?


You will need to upload your files into the root web directory ( /web )

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How do I upload my files to the web?

There are various ways to upload your files, in our tutorials section we provide examples of how to use two different FTP programs. You can access that page here.

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How do I set up a vacation message?

In order to set up a vacation message you will need to do the following:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. In the list of users click on the mail envelope icon that corresponds with the user you are wanting to set up a vacation message for
You will then be presented with a menu that looks like this:


5. In the next menu you will need to place in your vacation message in the "Vacation Message" field
6. Place a check mark in the box beside it
7. Click on the "Save Changes" button

You have now set up a vacation message.

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How do I remove a vacation message?

In order to remove a vacation message you will need to do the following:
1. Login to your account as the site administrator
2. Once you have logged in, click on the "User Management" graphic on the left side menu
3. A list of the current users will then appear
4. In the list of users click on the mail envelope icon that corresponds with the user you are wanting to set up a vacation message for
You will then be presented with a menu that looks like this:

5. In the menu that appears you will need to remove the checkmark in the box next to "Vacation Message"
6. Click on the "Save Changes" button

You have now removed the vacation message.

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How do I back up my site files?

In order to backup your site files you will need to do the following:
1. Login to your account as the site administrator
2. In the left side menu click on the "Backup" button
You will then be presented with a screen that looks like this:


3. Select whether you want to back up the entire site or Just the files of a particular user
4. Select whether you want to backup all files or just ones that where modified within a certain time period
5. Click on the "Start Backup" button

You have now backed up your site files.

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